Trains from Wien Westbahnhof to Amsterdam Schiphol Airport

You can take as much luggage as you like for free without making a reservation.

Luggage items include briefcases, laptops, rucksacks, trolley bags or suitcases. You can also take pushchairs, folding bikes, scooters, skis and surfboards.

Luggage should be stored under the seat or in the overhead luggage rack. Generally, the standard dimensions of luggage racks are 70 x 50 x 30 cm. Larger items of luggage such as suitcases can be stored in the large luggage racks by the doors.

When travelling with ICE, you can enjoy an extensive menu in the on-board restaurant, or you can grab a snack from the bistro carriage. If you choose the latter, you can enjoy your food and drink in the bistro or take it back to your seat.

Upgrade to First Class and you will be served complimentary food and drink at your seat.

DB change their menu every three months, but you will always find a wide variety of locally sourced food and drink, including a range of vegetarian and vegan dishes.

If you’re travelling on a ICE train, you can connect to the free WiFi and catch up on some work or your favourite TV show.

You can also connect to the ICE portal, where you’ll find a wide range of entertainment, such as films, television, audiobooks, games, newspapers and magazines.

On DB’s ICE trains, kids under 5 years old travel for free and don’t need a ticket. Children up to 14 years old travel for free if they are accompanied by a person who is at least 15 years old.

You can also book family areas and children compartments on all ICE trains.

With ICE, you need a bicycle ticket and reservation to take a bicycle onboard. The reservation for your bike is included in the price.

Generally, bike storage spaces are located in second class carriages. Please note that your seat and bike storage space might be located in different carriages.

You can travel with your pet on all ICE trains. You do not need an extra ticket If you have a small dog and they can travel in a transport box. If your dog or pet is bigger than the size of a house cat, you will need an additional ticket, which costs 50% less than a standard ticket. Dogs not travelling in a transport box must be on a lead and wear a muzzle.

Assistance dogs travel free of charge and do not have to wear a muzzle on the train.

DB’s Mobility Service can assist you with boarding, disembarking or changing trains. Also, staff are happy to answer any questions or assist with any queries to make your journey easier.

In general, there is no limit to your luggage on WESTbahn trains. However, a member of staff is authorised to charge a €5 supplement for bulky luggage or starting from a third piece of luggage.

On WESTbahn trains, you'll find a luggage rack in the lower deck of each carriage, so that you can secure your suitcase or bag with a metal band. You can unlock the corresponding lock by using a €1 coin which will be returned to you at the end of your journey.

All WESTbahn trains have a bar carriage (WESTcafé) where you can buy hot and cold drinks, snacks, salads, and sandwiches. You can then eat or drink in the bar carriage or take your drink or snack back to your seat. Alternatively, you can buy snacks or drinks from the self-service vending machines available on board.

If you’re travelling in WESTbahn’s First Class, an at-seat catering service is available, meaning that your meal of choice will be served straight to your seat.

WESTbahn do not offer an entertainment portal on board. However, they do have free WiFi - simply log into WESTlan and use the internet uninterruptedly during your journey.

Children under the age of 6 travel for free and don’t need a ticket. Children aged 6-14 years pay €2 if they're with a family member or get a half-price ticket if they're traveling alone.

If your bike can’t be folded, you’ll need to pay a supplement of €4.90, €6.90 or €9.90 to take your bike on your WESTbahn train, depending on your chosen route. If you don’t book your bike space online prior to departure, you’ll need to pay an additional fee of €5.10.

Please note that trains with high passenger demand don’t always allow space for bikes and bike reservations are excluded from specific train services. Folding bikes and e-scooters can be stored free of charge.

Small pets can travel on all WESTBahn trains free of charge, provided they’re in a carrier or cage. You’ll need to pay €2 for pets that are kept on a leash or are equipped with a muzzle.

WESTbahn staff can refuse entry to any dangerous pets without a leash and muzzle. Pets and pet carriers must not occupy seats, otherwise a full-priced ticket will be charged. Registered guide and assistance dogs are excluded from this regulation.

WESTbahn trains have step-free access. If you travel with a wheelchair or a stroller, we recommend using coach 400 in the middle of the train. This coach is designed for the needs of people with reduced mobility – it offers a wider aisle than the other coaches, two bookable wheelchair spaces, and access to a PRM toilet with baby-changing facilities. Please note that WESTbahn’s wheelchair spaces cannot be reserved for strollers.

There are no luggage weight limits on NS trains, so long as you can carry your bags by yourself.

There is no onboard catering on NS trains.

The majority of NS Intercity trains have free WiFi on board. If your train has WiFi available, connect to the network 'Wifi in the train' to get online.

Children under 4 travel free on NS trains. Children between 4 and 11 years old can get a 'Railrunner' ticket, which costs €2.50 a day, for unlimited travel.

Outside peak hours (from 9am to 4:30pm, and after 6pm), at the weekend, on bank holidays and during the summer months, you can take your bike on board NS trains. Bikes must be placed in the designated storage spaces, which you can find by looking for a bike symbol on the side of the carriage. Foldable bikes can be transported like normal luggage.

Small pets are allowed on board, provided that they travel on your lap or in a suitable travel carrier. Guide dogs are also allowed on board but must be recognisable as guide dogs for the blind or another type of assistance dog. Larger dogs can travel on NS trains, so long as they wear a muzzle and are kept on a lead - you must also buy a dog train ticket.

If you need help getting on or off the train, you can reserve NS Travel Assistance. This service is available 7 days a week. You need to specify the help you need on your online NS account and reserve assistance on the NS website, on the NS app or by phoning (+31) 30 235 78 22.