Trains from Verona Porta Nuova to Boom

When travelling with SNCB, each passenger can take 3 items of luggage on board, as long as the total weight does not exceed 30kg. Once you’ve found your seat, you can stow your luggage in the space provided above and below your seat. You can take the following luggage on board for free:

• Briefcases, rucksacks and suitcases
• Wheelchairs (manual or automatic)
• Pushchairs and prams
• Folding bikes, unicycles, scooters
• Sports equipment (e.g. skis)

Currently, SNCB does not offer a food and drink service. Although, you may bring food and drink with you to enjoy on the train.

SNCB offer free WiFi in their main stations, including Brussels Central, Bruges, Antwerp Central and more. Currently, SNCB do not offer WiFi onboard their trains.

As long as they are travelling with a person aged 12 or above with a valid ticket, children under 12 can travel for free without a ticket. However, please note that this only applies to a maximum of 4 children per passenger with a valid ticket. If you have any additional children travelling with you, they will need a half-price Kids Ticket.

Hoping to travel with your bike? You’ll need to add a Bike Supplement to your ticket. However, if you’re travelling with a folding bike, you don’t need to worry about paying. Bike Supplements are paid on top of your rail fare and cost €4 for a single journey.

When boarding, speak to the train conductor and they will tell you if there are spaces available and where you can put your bicycle. SNCB advise you not to travel with a bike at Peak times, because bicycle spaces may not be available.

Guide and assistance dogs

Travel is free for guide and assistance dogs. You won’t need to add a Pet Supplement to your ticket.

Pets

Pets are welcome to travel on SNCB trains if they are on a lead or in a small basket, cage or box. For animals on a lead, a Pet Supplement costs €3 for a single trip. If your pet is in a small basket, cage or box that is smaller than 30 x 55 x 30 cm, you do not need to pay for a Pet Supplement. Finally, your pet is not allowed to sit on the seats or tables.

Passengers with reduced mobility should directly contact SNCB to make use of their free assistance service. You can take your wheelchair on board the train for free, regardless of whether or not you use the SNCB's free assistance service. If you are blind or partially sighted, you can take the train for free in 2nd class.

There are no luggage weight limits on NS trains, so long as you can carry your bags by yourself.

There is no onboard catering on NS trains.

The majority of NS Intercity trains have free WiFi on board. If your train has WiFi available, connect to the network 'Wifi in the train' to get online.

Children under 4 travel free on NS trains. Children between 4 and 11 years old can get a 'Railrunner' ticket, which costs €2.50 a day, for unlimited travel.

Outside peak hours (from 9am to 4:30pm, and after 6pm), at the weekend, on bank holidays and during the summer months, you can take your bike on board NS trains. Bikes must be placed in the designated storage spaces, which you can find by looking for a bike symbol on the side of the carriage. Foldable bikes can be transported like normal luggage.

Small pets are allowed on board, provided that they travel on your lap or in a suitable travel carrier. Guide dogs are also allowed on board but must be recognisable as guide dogs for the blind or another type of assistance dog. Larger dogs can travel on NS trains, so long as they wear a muzzle and are kept on a lead - you must also buy a dog train ticket.

If you need help getting on or off the train, you can reserve NS Travel Assistance. This service is available 7 days a week. You need to specify the help you need on your online NS account and reserve assistance on the NS website, on the NS app or by phoning (+31) 30 235 78 22.

• You can take your bags on board Trenord trains free of charge, provided their dimensions do not exceed 80 x 110 x 40cm.
• You’ll need to make sure that your luggage is compatible with the space available on board.

At the moment, a restaurant service is not available on Trenord trains. However, you can take your own food on board so pick up some snacks at the station before you set off.

Trenord do not offer an entertainment portal on board. However, you can make use of your internet data, as well as charge your devices thanks to the power sockets that are available at your seat.

• Children under 4 travel for free on all Trenord trains if they don’t occupy a seat and sit on an adult’s lap.
• Children aged 4-13 get 50% off the standard fare.

• Each passenger can take only one bike onboard Trenord trains. Folding bikes and scooters that do not exceed the maximum dimensions of 80 x 120 x 45cm are allowed on board free of charge.
• If you can’t fold your bike, you may be able to take it onboard some Trenord trains. However, you’ll need to buy a ticket both for you and for your bike. Please note that the last coaches of some trains are only reserved for bikes of those working in the food delivery sector.

• Small pets can travel on all Trenord trains free of charge, if they’re placed in a carrier or cage of max dimensions of 70 x 30 x 50cm.
• Bigger dogs are allowed on all trains if they have a ticket for unlimited travel for the whole day you’re travelling. They also need to be kept on a leash and equipped with a muzzle.
• Guide and assistance dogs are allowed on all trains at no additional cost.
• Pets are not allowed on board on weekdays from 07:00 to 09:30 and from 17:30 to 19:30.

Passengers with disabilities can:

• Request, through the Lombardy Region, the IVOL regional card, which allows them to travel at a discounted price
• Buy the ticket on board without going through control checks
• Access the train with CartaBlu (free card for disabled passengers that live in Italy)

To request special assistance, passengers will need to call the toll-free number 800210955 (active every day from 08:15 to 19:45) at least 48 hours before departure.