Trains from Bilbao to Bergamo

With AVE, you can travel with up to 3 pieces of luggage that do not exceed 290 cm and 25 kg. In total, the maximum measurements of each piece of luggage are 85 x 55 x 35 cm. Musical instruments also count as hand luggage as long as they do not exceed the dimensions 30 x 120 x 38 cm and are stored in a case.

If you’d like to stretch your legs and grab a coffee during your journey, AVE trains have an onboard bar carriage serving drinks and snacks. If you’d prefer to stay in your seat, AVE staff sell food and drinks from a trolley that will pass through the train during the journey.

On AVE trains, you can take advantage of PlayRenfe – their free WiFi and entertainment service. Giving you access to exclusive content and fast connection speeds, PlayRenfe can be downloaded from the app store on your phone. Once you’re connected, you can access the PlayRenfe portal, where you’ll find exclusive live sport, news, films and TV series.

Children under 3 years old travel for free with AVE, as long as they do not occupy a seat and have their free child ticket. Children from 3 to 14 years old can take advantage of a 40% discount on ticket prices.

On all AVE trains, each passenger can take one bicycle or scooter on board, as long as it’s folded and carried inside a case. Also, the pedals must be removed and handlebars turned 90 degrees. Lastly, if the sum of the dimensions of the case is less than 180cm, it is considered as hand luggage. However, if it’s bigger, it will be considered as special luggage (max dimensions 120 x 90 x 40 cm).

With AVE, you can travel with a pet as long as it weighs no more than 10 kg and travels inside a cage or carrier (60 x 35 x 35 cm). Your pet must have their own pet ticket, unless you’re travelling with a Premium ticket, in which case the pet ticket is free. Guide and assistance dogs travel for free.

AVE offer a free assistance and care service for people with reduced mobility. To request the service, passengers should contact AVE directly.

• You can take your bags on board Trenord trains free of charge, provided their dimensions do not exceed 80 x 110 x 40cm.
• You’ll need to make sure that your luggage is compatible with the space available on board.

At the moment, a restaurant service is not available on Trenord trains. However, you can take your own food on board so pick up some snacks at the station before you set off.

Trenord do not offer an entertainment portal on board. However, you can make use of your internet data, as well as charge your devices thanks to the power sockets that are available at your seat.

• Children under 4 travel for free on all Trenord trains if they don’t occupy a seat and sit on an adult’s lap.
• Children aged 4-13 get 50% off the standard fare.

• Each passenger can take only one bike onboard Trenord trains. Folding bikes and scooters that do not exceed the maximum dimensions of 80 x 120 x 45cm are allowed on board free of charge.
• If you can’t fold your bike, you may be able to take it onboard some Trenord trains. However, you’ll need to buy a ticket both for you and for your bike. Please note that the last coaches of some trains are only reserved for bikes of those working in the food delivery sector.

• Small pets can travel on all Trenord trains free of charge, if they’re placed in a carrier or cage of max dimensions of 70 x 30 x 50cm.
• Bigger dogs are allowed on all trains if they have a ticket for unlimited travel for the whole day you’re travelling. They also need to be kept on a leash and equipped with a muzzle.
• Guide and assistance dogs are allowed on all trains at no additional cost.
• Pets are not allowed on board on weekdays from 07:00 to 09:30 and from 17:30 to 19:30.

Passengers with disabilities can:

• Request, through the Lombardy Region, the IVOL regional card, which allows them to travel at a discounted price
• Buy the ticket on board without going through control checks
• Access the train with CartaBlu (free card for disabled passengers that live in Italy)

To request special assistance, passengers will need to call the toll-free number 800210955 (active every day from 08:15 to 19:45) at least 48 hours before departure.

On Alvia trains you can take up to three pieces of luggage on board, provided that they are less than 290cm long and weigh less than 25kg in total. Pushchairs and instruments smaller than 30 x 120 x 38 cm are also classed as hand luggage.

Most Alvia trains have an onboard café-bar, as well as an at-seat trolley service with a wide selection of food and drinks.

On board Alvia services, you can connect to PlayRenfe, a platform offering free WiFi and hours of entertainment.

Children under 4 travel free on Alvia services with a free child's ticket. Plus, passengers under 14 get a 40% discount on their chosen tariff.

With Alvia, folded bicycles that are less than 180cm long and are stored in a case count as hand luggage. If your bike is larger than this, it will count as special luggage and must be no larger than 120 x 90 x 40 cm - you must also detach the pedals and rotate the handlebars 90 degrees.

You can take your pet with you if they weigh less than 10kg, travel in a carrier no larger than 60 x 35 x 35 cm, and have a pet ticket. In Elige Confort a pet ticket is free, while in Básico a pet ticket costs 25% of the price of a ticket.

Alvia has an assistance service for passengers with reduced mobility or a disability. To arrange assistance, you can call (+34) 900 400 555 (international calling charges may apply).